A: Tracking your shipment from TheresaMae'sCurls is easy and convenient. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. This tracking number allows you to monitor the status and location of your package as it makes its way to you. Simply click on the tracking number link provided in the email or enter the tracking number on our website to view the real-time status of your shipment. If you have any questions or need assistance with tracking your package, our customer service team is ready to help. We are committed to ensuring that you receive your beauty care products in a timely manner and are always informed about your shipment's progress.

At TheresaMae'sCurls, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your beauty care products, we offer a flexible return policy. Items can be returned within 15 days of purchase for exchange or store credit. The products must be in their original condition, unused, and in the original packaging. We do ask that you provide proof of purchase, such as a receipt or order number. Returns can be made in person at our store or by mail. Please note that shipping costs for returns are the responsibility of the customer. We strive to make the return process as hassle-free as possible to ensure your satisfaction with TheresaMae'sCurls beauty care products.